doctor in lab coat

Urgent care facilities offer many of the same services emergency rooms offer without the added price and hassle. However, to make the patient experience even more convenient, many clinics incorporate state-of-the-art technologies and up-to-date pricing into the mix. Here are three modern features your local urgent care facility may offer and how it could improve your treatment experience.

1. Online Queue Signups

It’s never fun to sit in a waiting room, especially if you are in pain or trying to comfort a sick and crying child. Unfortunately, because many hospitals don’t publish information about wait times online, you may be left surprised with a long waiting room list by the time you visit a hospital.

To take the guesswork out of selecting a healthcare facility, some urgent care clinics offer online queue timelines and signups, giving patients an easy, convenient way to gauge when to leave for the clinic, how long they might be waiting, and what to expect when reconfiguring their schedule for the rest of the day.

By simply entering your name, phone number, and estimated time of arrival, you can also give the office the chance to look up crucial paperwork and have the right team in place when you get to the office, simplifying the entire process. By the time you get to the clinic, your doctors could be expecting you, making it easy to get the help you need quickly and efficiently.

Online queue signups also help patients to choose their treatment destination based on their projected wait times. Since visits can be cancelled, patients can choose to queue at more than one clinic, giving them the chance to select the location that would meet their needs the quickest.

PDQ Urgent Care & More has two options for making an appointment before you arrive at our office. You can download the PDQ app to your smart phone and get in line from anywhere. You can also use our “Get in Queue” form on our website to request an in-office appointment or an video chat with a physician.

2. Telemedicine Visits

Wouldn’t it be nice if you didn’t have to leave your home to receive a doctor’s advice about your child’s middle-of-the-night cough or sudden fever? Although it may sound like a luxury reserved for the rich and famous, telemedicine is an increasingly popular treatment option that saves patients time and money.

By using video conferencing on your computer, tablet, or smartphone, you can quickly consult with a doctor regarding your symptoms. If your doctor prescribes medication, the requests can be filled electronically, meaning you will only have to make one trip out instead of two.

Telemedicine visits are so efficient that one study following sports medicine patients reported patients saved $50 in travel expenses and a little less than an hour of time, giving those patients more time and resources to focus on their recovery.

Since telemedicine appointments also save doctors time and physical resources, the costs of these appointments are less for providers, which also drives down the cost of medical care at clinics in general. Also, since doctors can always recommend visiting in person for additional tests or follow-up care, telemedicine offers little risk to patients.

3. Flat-Rate Fees for Services

It’s no secret that healthcare in the United States is getting more expensive, with some studies showing that even the middle class is struggling to pay for health insurance. To make seeking medical care affordable, many urgent care clinics publish flat-rate fees for several in-office services, including treatments like stitches, x-rays, IUD placements, and even routine vaccinations.

If you are struggling financially, check with your local urgent care clinic to see if they offer low-cost, flat-rate services. Oftentimes, the costs are comparable to services covered by insurance but with the added benefit of no added paperwork or insurance filings.

Whether you have been living with an undiagnosed medical condition or you are nervous about a recent illness or injury, visiting our team here at PDQ Urgent Care & More can help you to find the relief you need.

With an entire team committed to offering the highest level of medical care to our patients, we can help with everything from well visits and ankle sprains to physical therapy and women’s health needs. Use the PDQ app or visit our website today to book your spot in our queue. Both options are secure and HIPAA-compliant to keep your information private.

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